Privacy Policy


At Codetuned (“Company,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you visit our website, use our services, or interact with us online or through integrations such as CRM systems, dialers, marketing platforms, analytics tools, and other technologies.

This policy applies to visitors and users in the United States, United Kingdom, and Canada, and is designed to comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA) in the U.S., the UK’s Data Protection Act and UK GDPR, and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Please read this policy carefully. By accessing our services or providing us with your information, you consent to the practices described below.

  1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Visit our website or use our services
  • Contact us via forms, email, phone, or CRM integration
  • Register for an account, newsletter, or event
  • Use marketing or support tools integrated with our systems

Categories of Information We May Collect:

  • Contact Information: name, email address, phone number
  • Account Data: usernames, passwords (securely stored), user preferences
  • Transactional Information: billing and payment details
  • Technical Data: IP address, device type, browser information, cookies and usage data
  • Usage Analytics: pages visited, actions taken, click patterns

We collect this information to offer, improve, and secure our services. Separate cookie and tracking disclosures are provided below.

  1. How We Use Personal Information

We use your information for the following purposes:

  • To Provide Services: Deliver, personalize, and support Codetuned services
  • To Communicate: Respond to inquiries, send updates, confirmations, and marketing (with consent where required)
  • To Improve Experience: Analyze site and service usage for performance and user experience
  • For Security and Compliance: Protect against fraud, unauthorized activity, and satisfy legal obligations

We do not collect more personal information than necessary for these purposes.

  1. Legal Basis for Processing (UK/GDPR)

For individuals in the United Kingdom, we process personal data based on:

  • Your consent
  • The necessity to perform a contract
  • Compliance with legal obligations
  • Legitimate interests of Codetuned (e.g., improving services)

We balance legitimate interests with your rights and freedoms.

  1. Data Sharing and Third Parties

We may share personal information with:

  • Service Providers: CRM platforms, dialers, payment processors, email systems, analytics services
  • Affiliates and Partners: Only with your consent or as necessary for service provision
  • Legal and Regulatory Authorities: When required by law or to protect safety or rights

Any third parties we work with are obligated to protect your information and only use it for authorized purposes.

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Analyze how our site and services are used
  • Measure campaign effectiveness

These technologies may include session cookies, persistent cookies, and third-party analytics tools.

You can control cookies through your browser settings and consent tools. Opt-out mechanisms are provided where applicable.

  1. Your Rights

Depending on your location, you have certain privacy rights:

United States (CCPA Rights)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and share
  • Request deletion of your personal data
  • Opt out of the sale or sharing of your personal information
  • Non-discrimination for exercising your rights

To exercise these rights, please contact us using the information below.

United Kingdom (UK GDPR Rights)

If you are in the UK, you may:

  • Access your personal data
  • Ask for correction of inaccurate information
  • Request restriction or deletion
  • Object to certain processing
  • Request data portability

Canada (PIPEDA Rights)

If you are in Canada, you have the right to:

  • Access your personal information
  • Request correction
  • Withdraw consent (where applicable)
  • File a complaint about use or disclosure

 

  1. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

  1. Security of Personal Information

We implement reasonable administrative, technical, and physical safeguards to protect data. However, no system is completely secure. In the event of a breach, we will comply with applicable laws and notify affected individuals as required.

  1. International Data Transfers

Personal information may be stored and processed in servers located in different countries, including the U.S., UK, or Canada. When transferring data internationally, we apply appropriate safeguards to protect your privacy.

  1. Children’s Privacy

Our services are not directed to children under the age of 13 (or higher age as required by law). We do not knowingly collect personal information from minors without verifiable parental consent.

  1. Changes to this Policy

We may update this Privacy Policy periodically. The “Effective Date” at the top will reflect the latest version. Continued use of our services after updates indicates acceptance.

  1. Contact Us

If you have questions, concerns, or requests about this policy or your personal data, contact us at:

Codetuned
Email: privacy@codetuned.com
Website: https://uk.codetuned.com/privacy-policy